Terms & Conditions

Effective From: June 2025
These Terms and Conditions ("Terms") govern your access to and use of any software agents, AI systems, services, websites, or applications (collectively, “Agents”) developed and provided by Nudge AI (Kyrix Ltd) (“we”, “us”, or “our”).

By accessing, using, or subscribing to any of our Agents, you agree to be bound by these Terms.

1. Scope of Service

We develop and operate autonomous AI agents (“Agents”) designed to assist with various business functions (e.g., advertising, outreach, strategy).
Access to these Agents may be provided:

  • As a monthly or one-time paid subscription

  • Via a hosted interface (e.g., Slack, Telegram, WhatsApp, or web portal)

  • Through a third-party platform (e.g., n8n, Relay.app)

We reserve the right to update, modify, restrict, or discontinue any Agent, feature, or access method at our sole discretion.

2. Use of AI

Our Agents are typically powered by large language models, such as those provided by OpenAI and other third-party APIs.
By using our Agents, you acknowledge:

  • Outputs are AI-generated and may contain errors or hallucinations

  • No guarantees are made regarding accuracy, legality, or fitness for purpose

  • Human discretion is recommended before acting on Agent-generated content

You must not use the Agents for:

  • Any unlawful, harmful, or misleading activity

  • Distributing spam, hate speech, or malicious content

  • Reverse-engineering or attempting to access model internals

3. User Responsibilities

You are responsible for:

  • Providing accurate data and instructions

  • Keeping your access credentials secure

  • Using the Agents in accordance with all applicable laws, including GDPR and advertising standards

4. Data Usage and Privacy

We collect limited user data solely to operate and improve our Agents. This includes:

  • Your business name, email, and platform usage

  • Inputs submitted to the Agent (e.g. campaign briefs, product links)

  • Metadata related to performance and output

All data is stored securely and processed in accordance with UK GDPR.

Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect personal data from individuals who interact with our services.

1. Data Collection

We may collect:

  • Identity & Contact Data: Name, email address, company info

  • Technical Data: IP address, browser type, platform

  • Interaction Data: Your prompts, responses, and system usage patterns

We do not sell your data.

2. Data Sharing

We only share your data with:

  • Trusted subprocessors (e.g., OpenAI, n8n, Relay.app) where necessary to provide service

  • Legal authorities if required by law or to prevent harm

3. Cookies & Analytics

If using our web-based portals, we may use essential cookies or basic analytics (e.g. page visits) to improve your experience. No invasive tracking is used.

4. Your Rights (GDPR)

If you are located in the UK or EEA, you have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent at any time

To exercise these rights, contact: admin@nudgeai.uk

5. Data Retention

We retain minimal data for the duration of your subscription, or as long as necessary for legal or operational purposes.
You may request deletion of your data at any time.

5. Payment & Billing

All access to our Agents is subject to the pricing structure published at time of purchase.
Subscriptions are billed in advance and auto-renew unless cancelled.
We reserve the right to adjust pricing with notice.

Refunds are generally not provided unless legally required or at our discretion in exceptional circumstances.

6. Intellectual Property

All code, prompts, designs, workflows, and outputs produced by our Agents remain the intellectual property of Kyrix Ltd.
You are granted a limited, non-exclusive license to use the outputs for your internal business use.

You may not redistribute, resell, or white-label any Agent or its outputs without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages

  • Our total liability for any claim is limited to the amount paid for your subscription in the past 3 months

8. Termination

We reserve the right to suspend or terminate access to any Agent if:

  • These Terms are breached

  • Abuse, misuse, or security threats are detected

9. Modifications

These Terms may be updated at any time. Continued use of any Agent after changes constitutes acceptance of the new Terms.
We will notify you of major changes via email or in-app message where applicable.

10. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved exclusively in the courts of London, UK.

Contact

Nudge AI (Kyrix Ltd)
Email: admin@nudgeai.uk
UK Registered Company